Selling in USD and ZiG on one till
Since ZiG (ZWG) arrived in April 2024, most Zimbabwean businesses take two currencies every day, and many customers pay with both on one sale. A till that only knows one currency pushes the arithmetic onto the cashier, and that is where shortages come from. This is what a till should do for you.
Price once, show both
Businesses have been expected to display prices in ZiG as well as US dollars, at the official rate, and the rules on this have changed before, so check the current position. Keep one price per product and let the till show the other currency from today's rate. Two price lists drift apart within a week.
Keep the rate current
The rate the till uses should be updated every day and be the same on every till and every branch. When the rate is typed into each till by hand, two counters in the same shop end up charging different amounts.
Take both on one sale
A customer who pays part in US dollars, part in ZiG and the rest by EcoCash should be one sale with three payments, not three sales. The till works out what is still owed after each payment, in the currency the customer is paying in.
Cash up per currency
At the end of a shift the drawer is counted per currency: so many US dollars, so much ZiG, so much on card and mobile money. Comparing each against what the till expected shows a shortage in the currency it happened in, instead of hiding it in a converted total.
Fiscalise in the currency of the sale
ZIMRA receipts carry their currency. A sale in ZiG is fiscalised in ZiG and a sale in US dollars in US dollars, and ZIMRA's test documents for a new fiscal device include both, so check that a system handles both before you buy it.
Report in one currency
You still want to know what the business made. Reports should convert everything to one currency of your choice at the rates of the day each sale was made, not today's rate, or last month's figures move every time the rate does.
With Syncro POS
Syncro POS takes US dollars, ZiG and other regional currencies on one sale, splits a payment across currencies, cash and mobile money, keeps exchange rates up to date, and fiscalises through Syncro Fiscal.